Liveops partners with well-known brands across industries such as Retail, Healthcare, Insurance (Licensed & Non-Licensed), and Tax Support. As an Independent Contractor, you provide virtual customer service and choose when and where you work.
Liveops was ranked #4 on FlexJobs’ Top 100 Companies for Remote Jobs.
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Why Work With Liveops
As a self-employed Independent Contractor, you can:
- Work from home or any quiet location
- Set your own schedule based on availability
- Choose opportunities that match your skills
- Enjoy flexibility and control over your workload
What You’ll Do
- Handle inbound and outbound customer service calls
- Identify customer needs and provide effective solutions
- Deliver professional, high-quality customer support
- Accurately document call details and interactions
- Navigate multiple systems and screens simultaneously
Required Skills & Experience
- At least 1 year of customer service experience
- Experience handling inbound or outbound calls
- Basic computer and typing skills
- Ability to multitask across systems and tools
- Strong communication and problem-solving skills
- Patience and empathy when assisting customers
Earning Potential
Independent Contractors are paid based on completed services.
Pay structures vary by program and may include:
- Pay for talk time and customer assistance
- Performance-based incentives
Earnings depend on call volume, program type, and availability. Contractors manage their own expenses and tax obligations (1099).
Application & Certification Process
To get started, you’ll need to:
- Complete an online application
- Pass a background and credit check ($45 fee paid to vendor)
- Sign an Independent Contractor Agreement
- Submit a W-9 form
- Complete any program-specific certifications
New programs start weekly.
Schedule & Availability
- Self-schedule in 30-minute blocks
- Calls typically available 8am–8pm EST, with some programs offering 24/7 availability
- More availability can lead to higher earning potential
Technology Requirements
- Windows-based PC (Mac and Chromebook not supported)
- Reliable high-speed internet
- Some programs may require additional security measures or equipment
Hiring Locations
Liveops is currently accepting applications from the following U.S. states:
AL, AK, AZ, DC, DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY
Ready to Get Started?
Submit your application today. Once qualified, a Liveops team member will contact you with next steps.
How to Apply
Interested candidates can apply directly using the official application link below.
Apply Now