I am the founder of a Silicon Valley–based online marketplace that helps students and organizations connect within elite universities (similar to OLX, but university-specific). Our platform is already successful and profitable and currently serves top universities.

We are now expanding internationally and are looking for a Remote Operations Manager to work directly with me in running and growing the business.

This role is ideal for an early-career professional who wants real responsibility, mentorship, and exposure to how a startup is built and scaled.

What You’ll Do

• Help coordinate daily operations of a remote team
• Support sales and customer outreach processes (training provided)
• Communicate professionally with customers and partners
• Assist with onboarding and client support
• Help document workflows, systems, and best practices
• Identify inefficiencies and suggest process improvements
• Work closely with the founder on execution and growth initiatives

Tools We Use

• Google Sheets & Docs
• Dropbox Paper
• Telegram
• Video calls (Zoom / Google Meet)

Benefits & Growth Opportunities

• Direct mentorship from the founder
  • Stanford University graduate (PhD, MS, BS)
  • Hands-on coaching and learning
• Clear path to growth into:
  • Senior Operations
  • Team Lead
  • Business or Strategy roles
• Fully remote — work from home
• Flexible and supportive startup environment
• Join a lean, international team building something meaningful
• Learn real startup operations, not just admin tasks
• Who This Role Is Perfect For
• A motivated early-career professional
• Someone who wants ownership, not just tasks
• A future leader who wants to grow with a startup
• Candidates interested in operations, HR, business, or startups
• Ateneo and top-university graduates who want global exposure

Location

• Philippines
• ✔ Fully remote (work from home)
• ✔ Open to candidates willing to relocate in the future

Salary

• Discussed during interview
• (Base pay + performance-based incentives)

Perks & Benefits

• Flexitime
• Work from home
• Mentorship & career development

Minimum Qualifications: We are looking for someone smart, motivated, and eager to learn. You do not need prior operations or sales experience.

Required:

• Strong English communication skills, especially:
  • Writing clear, professional emails
  • Communicating effectively with teammates and customers
• Organized, reliable, and proactive
• Comfortable working independently in a remote setup
• Willingness to learn business, operations, and customer communication

Nice to Have (but not required):

• Interest in operations, HR, customer success, or sales support
• Curiosity about startups, online marketplaces, or internet businesses
• Experience with Google Docs / Sheets or similar tools

SUpost is an online marketplace for university students. We launched over a decade ago and we are the largest used site for marketplace transactions within our supported universities. We believe that trust is at the heart of efficient and positive e-commerce experiences. Services provided on our platform include buying and selling goods, finding housing, finding tutors and even making new friends through on-campus activities.